Privacy Policy Statement

This Privacy Policy describes how we manage your personal information across all property analysis and advisory services we deliver in Australia. Your trust and data privacy are central to our commitment and ongoing service.

Information We Collect

We collect only information necessary to provide, improve, and support your experience. This includes data you directly provide and technical data from your interactions.

• Contact details such as name, email address, and telephone number submitted through our online forms or communications.
• Service-related details including project scope, inquiry topics, or communication history obtained during an engagement.
• Technical data automatically collected, such as browser type, usage patterns, and session logs, for analytical purposes.
• Feedback or correspondence shared via surveys, direct messages, or feedback submissions.

How We Use Your Information

All data is processed in line with Australian privacy regulations. Usage is driven by clear, relevant purposes, including:

• Communicating with you about requests, services, or project updates as a client or site visitor.
• Improving our services by understanding client needs and user interaction with our website.
• Complying with applicable laws, regulations, and professional obligations.
• Securing our systems and enhancing user safety throughout each engagement.

Legal Basis for Processing

Personal information is collected and processed based on your explicit consent and for purposes aligned with legal requirements.

We collect and process data to deliver our services, fulfil contractual obligations, and meet relevant laws. Consent may be withdrawn at any time by contacting us.

Disclosure to Others

Your information may be shared only with trusted parties or by law.

• Third-party service providers that enable our online services and systems, subject to confidentiality and security measures.
• Legal authorities or regulatory bodies to meet mandatory compliance requirements.
• Other parties only with your explicit approval in unique project or advisory circumstances.

Data Security

We maintain strict technical and organisational measures to safeguard your personal information. Secure encryption, controlled access, and information management protocols help protect data from loss, unauthorised access, or misuse. Our processes are regularly reviewed to support compliance with Australian regulations.

Your Rights

You have rights over your data under Australian privacy law.

• Request a copy of your personal information that we hold at any time.
• Request correction of inaccuracies or outdated details.
• Request erasure of data, subject to legal or contractual retention obligations.
• Restrict processing or object to certain data uses where legally applicable.

Cookies and Tracking

Our site uses cookies to operate smoothly and enhance your experience. Cookies are explained in our cookie policy, where you control preferences.

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Contact Us

For any privacy, data, or rights questions, contact our team using the details below.

Privacy Policy Updates

We may update this Privacy Policy to reflect legislative or operational changes. Changes will be posted here, and your continued use of our services means acceptance of the updated terms.